Effective Date: July 12, 2026

IGNITED (“IGNITED,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected, used, and protected when you visit IgnitedHQ.com (the “Website”) or interact with us.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with IGNITED, we may collect the following categories of information:

Information You Provide Directly

You may voluntarily provide information when you:

• Contact IGNITED through a website form

• Send us an email

• Sign up to receive communications from us

• Submit a product or purchase inquiry

• Place or arrange an order

• Request customer support

• Otherwise communicate with us

This information may include your:

• Name

• Email address

• Phone number, if provided

• Shipping address

• Billing information

• Order or purchase information

• Communications and information contained in messages you send to us

We only request information that is reasonably necessary for the purpose for which it is collected.

2. ORDERS, SHIPPING, AND BILLING INFORMATION

If you purchase products from IGNITED or otherwise arrange an order with us, we may collect information necessary to process and fulfill that transaction.

This may include:

• Name

• Shipping address

• Billing address

• Contact information

• Order details

• Payment-related information

Payment transactions may be processed through third-party payment or financial service providers. Where a third party processes your payment, that provider may collect and process payment information according to its own privacy policy and terms.

IGNITED does not require you to create a customer account to contact us or inquire about products.

3. INFORMATION COLLECTED AUTOMATICALLY

When you visit the Website, certain information may be collected automatically by the Website, hosting provider, analytics tools, or similar technologies.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring or exit pages

• Approximate location information derived from IP address

• Date and time of visits

• Website interaction information

• General usage and performance information

This information may be used to understand how visitors use the Website, maintain website functionality, improve performance, and help protect the Website from misuse or unauthorized activity.

4. COOKIES AND ANALYTICS

IGNITED may use cookies and similar technologies to support Website functionality, understand Website usage, and improve the overall operation of the Website.

Our Website hosting and related services may use analytics or similar technologies to provide information about Website traffic and performance.

IGNITED may also use third-party analytics services, such as Google Analytics, in the future. If implemented, those services may collect information about Website usage in accordance with their respective privacy practices.

We will update this Privacy Policy when material changes are made to the types of analytics or tracking technologies we use.

5. HOW WE USE INFORMATION

IGNITED may use collected information to:

• Respond to questions and inquiries

• Provide customer support

• Process and fulfill orders

• Communicate with you about products or transactions

• Send communications you have requested

• Maintain and improve the Website

• Understand Website traffic and usage

• Maintain Website security

• Detect, prevent, and address fraud, abuse, or unauthorized activity

• Comply with applicable legal obligations

• Establish, exercise, or defend legal claims

• Carry out other purposes reasonably necessary to provide services or operate our business

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required.

6. HOW WE SHARE INFORMATION

IGNITED does not sell your personal information.

We may share personal information when reasonably necessary to operate our business or provide services to you.

Depending on the circumstances, information may be shared with:

Service Providers

Companies that provide services on our behalf, such as:

• Website hosting and infrastructure providers

• Website analytics providers

• Payment or financial service providers

• Shipping and fulfillment providers

• Communication or email service providers

• Technical or security service providers

These providers may process information only as necessary to perform services for IGNITED or as otherwise permitted by applicable law.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, subpoenas, or governmental requests

• Protect the rights, property, or safety of IGNITED, our customers, or others

• Investigate fraud, abuse, security incidents, or unlawful activity

• Establish, exercise, or defend legal claims

Business Transfers

If IGNITED is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Confirm whether we process your personal information

• Access personal information we maintain about you

• Correct inaccurate personal information

• Delete personal information, subject to applicable exceptions

• Obtain a copy of certain personal information in a portable format

• Opt out of certain processing activities where applicable, including targeted advertising or the sale of personal information

• Exercise other privacy rights provided by applicable law

We will not discriminate against you for exercising a privacy right available to you under applicable law.

8. HOW TO SUBMIT A PRIVACY REQUEST

You may submit a privacy request through either of the following methods:

Email: support@ignitedhq.com

Website: Use the IGNITED contact form available on the Website and identify your message as a Privacy Request.

For security purposes, we may need to verify your identity before completing certain requests. We will only request information reasonably necessary to verify that the request relates to you.

You do not need to create a customer account to submit a privacy request.

We generally respond to verified privacy requests within 45 days as required by applicable law, although certain requests may require additional time when permitted by law. If an extension is necessary, we will provide notice as required.

Florida law also provides an appeal process for certain privacy-rights requests. If we deny a request that is subject to an appeal right, you may appeal the decision by replying to our written response or contacting us at support@ignitedhq.com with the subject line Privacy Appeal.

9. DATA RETENTION

IGNITED retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested services

• Complete transactions

• Maintain business and transaction records

• Resolve disputes

• Maintain security

• Comply with legal, tax, accounting, or regulatory obligations

• Establish, exercise, or defend legal claims

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. DATA SECURITY

IGNITED takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Florida law requires controllers to maintain reasonable security practices appropriate to the volume and nature of personal information involved.

11. CHILDREN'S PRIVACY

IGNITED's Website and products are intended for individuals 21 years of age or older.

We do not knowingly collect personal information from individuals under 21 through the Website.

If you believe that a person under 21 has provided personal information to IGNITED, please contact us at support@ignitedhq.com so that we can review and address the situation as appropriate.

12. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party websites, services, or platforms.

IGNITED is not responsible for the privacy practices, content, security, or policies of third parties.

We encourage you to review the privacy policies of any third-party websites or services you choose to use.

13. NO SALE OF PERSONAL INFORMATION

IGNITED does not sell personal information to third parties.

If our practices materially change in the future, we will update this Privacy Policy and provide any disclosures or choices required by applicable law.

14. CHANGES TO THIS PRIVACY POLICY

IGNITED may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or data practices.

When we make material changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

We recommend reviewing this page periodically for the most current information.

Florida law requires applicable privacy notices to be updated at least annually.

15. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

IGNITED
Email: support@ignitedhq.com
Website: IgnitedHQ.com

PRIVACY POLICY